About us
Our contact details
Our bank details
Our purpose
Cost
Advertising rules
Creating an account
User content
Privacy and cookie policy
Amendments
Disclaimer

About us:
PalletsX is part of Mocote and started in April 2022.

Our details:
Company name: Mocote
Street: Huinerschoolweg 1
Zip code: 3882 TJ
Place: Putten
Country: Netherlands
E-mail: info@palletsx.com
Chamber of Commerce: 08164019
VAT: NL002142916B48

Our bank details for international payments:
Our account name: Mocote
IBAN: NL36KNAB0601190416

Name receiving bank: Knab
Address: Amsterdam, Netherlands
BIC: KNABNL2H

Name intermediary bank: ABN Amro
BIC: ABNANL2A
Address: Amsterdam, Netherlands

It is also possible to pay us in crypto currency. Just contact us for more information.

Our purpose:
We want to offer an independent website for pallets and everything related to pallets. The providers of our website are pallet (related) companies. Placing an advertisement is therefore only possible by pallet (related) companies.

Cost:
Our website is completely free to use.

Advertising rules:
Important rules that apply to companies that place advertisements on our website.

• Always place your advertisement in the most suitable (sub)category.
• Describe the item offered as accurately as possible.
• Do not add relevant search terms to the advertisement text. If you place a photo with the advertisement, make sure that it corresponds well with the item offered in the advertisement.
• Provide a clear price statement. And if necessary, also state any delivery costs in the advertisement.
• Do not duplicate your advertisement.
• When a product is sold, remove the advertisement from the website as soon as possible.

Creating an account:
The following rules apply when creating an account:

• The data when creating an account must be complete and correct.
• The user must be 16 years or older when creating an account.
• Users under the age of 16 must have permission from their parents or legal guardians.
• The user is responsible for keeping his password confidential.
• The user is not allowed to grant third parties access to his username and password.
• The user is fully responsible for all actions performed on his account.
• PalletsX reserves the right to refuse or block any user without stating reasons.

User content:
The following rules apply to User Content:

• User Content must comply with PalletsX rules.
• User content may not violate Dutch law.
• PalletsX reserves the right to modify or remove the User Content. And possibly block the user without giving reasons.

Privacy and cookie policy:
PalletsX is responsible for the processing of personal data as shown in this privacy statement..

Personal data that PalletsX processes
We process your personal data because you use our services and/or because you provide this data to us.

Below you will find an overview of the personal data that we may process, depending on the product or service you purchase:

• first and last name;
• company name;
• address data;
• phone number;
• e-mail address;
• IP address;
• location data;
• data about your activities on our website;
• bank account number;
• other personal data that you provide yourself in correspondence or that you provide to us by telephone.
   

For what purpose does PalletsX process personal data?
We process personal data for the following purposes:

• To complete your payment after you order a third-party product.
• To be able to call or e-mail you, if necessary, to answer your question or to deliver the product you have ordered from third parties.
• To be able to deliver to you the products you have ordered from third parties.
• To create an account for you if you wish.

How long PalletsX keeps personal data
Personal data may not be kept for longer than is necessary. The retention period depends on the purpose for which we have received or collected the data and on any legal obligations to store data, such as the retention of invoices for the tax authorities. Do you have questions about this or do you want your data to be deleted from our database? Then you can contact us via info@palletsx.com.
 

Sharing personal data with third parties
Your personal data will only be shared with third parties if this is strictly necessary for processing your order and to comply with any legal obligation.

We conclude a processing agreement with companies that process your data on our behalf to guarantee the security of your data and to monitor its confidentiality. We remain responsible for the correct processing of your data.

Google, Bing & Yandex Analytics
We use Google, Bing & Yandex Analytics on our website to improve our website. We have concluded a processing agreement with Google, Bing & Yandex. The data we collect in Google, Bing & Yandex Analytics is anonymized and encrypted. The so-called ‘data sharing’ with Google, Bing & Yandex is turned off. Finally, we do not use the Analytics cookies in combination with other services. The anonymized data in Google, Bing & Yandex Analytics is kept for 14 months, which is the shortest possible period.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any previously given consent for data processing or to object to the processing of your personal data by PalletsX. You also have the right to a printout of your data in order to be able to transfer it to other parties. You can submit a request to us to send you the personal data we have about you in a computer file.

You can email a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your permission to info@palletsx.com.

How PalletsX secures personal data
We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact us via info@palletsx.com.

We have taken the following measures to protect your personal data:

• Our servers, websites and computers are equipped with current security software, such as a virus scanner and firewall.
• We only send your data via secure internet connections (SSL). You can see this in the address bar: the internet address starts with ‘https’.
   

Cookies, or similar techniques, that PalletsX uses
A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. We use 2 types of cookies.

Necessary cookies
Firstly, the necessary cookies with a purely technical functionality. These ensure that the website works properly.

Statistics cookies
In addition, there are statistics cookies, which collect anonymous data about the use of our website and help us optimize the site. We cannot trace this data back to you. According to the law, we do not have to request permission for this, because these cookies do not collect privacy-sensitive information. Under the heading ‘Google Analytics’ you can read how we have ensured this.

Amendments:
PalletsX reserves the right to change the content of all information as well as the terms of use at any time. It is also not inconceivable that our privacy and cookie policy will be expanded or changed in the near future. We therefore recommend that you regularly check this page to see if any changes have been made. If these changes are of a major nature, we will ensure that they are communicated in a clear and prominent manner.

Disclaimer:
You can in no way hold us liable for errors and/or damage resulting from the use of our website. You use our website entirely at your own risk. We are not responsible for the information of third parties and to which they refer.